The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:

knowledge of the requirements, procedures and instructions for maintenance of amenities

implementation of requirements, procedures and techniques for the safe, effective and efficient completion of the maintenance of amenities

working with others to undertake and complete the maintenance of amenities that meets all of the required outcomes

consistent timely completion of the maintenance of amenities that safely, effectively and efficiently meets the required outcomes

Context of and specific resources for assessment

This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.

The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.

Customisation of assessment and delivery environment to sensitively accommodate cultural diversity.

Aboriginal people and other people from a non English speaking background may have second language issues.

Assessment of this competency requires typical resources normally used in the work environment. Selection and use of resources for particular work sites may differ due to site circumstances.

Where applicable, physical resources should include equipment modified for people with disabilities.

Access must be provided to appropriate learning and/or assessment support when required.

Method of assessment

This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:

written and/or oral assessment of the candidate's required knowledge

observed, documented and/or first hand testimonial evidence of the candidate's:

implementation of appropriate requirement, procedures and techniques for the safe, effective and efficient achievement of required outcomes

consistently achieving the required outcomes

first hand testimonial evidence of the candidate's:

working with others to undertake and complete the maintenance of amenities

Guidance information for assessment

Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.

Required skills

Specific skills are required to achieve the performance criteria in this unit, particularly for the application in the various circumstances in which this unit may be applied. This includes the ability to carry out the following as required to maintain amenities:

apply legislative, organisation and site requirements and procedures

apply operational safety requirements

access, interpret, apply and communicate technical information

plan maintenance and servicing schedules

dispose of environmentally sensitive materials

communicate and negotiate with contractors or suppliers and worksite employees

maintain records

maintain and perform minor repairs on equipment

use hand tools

Required knowledge

Specific knowledge is required to achieve the Performance Criteria of this unit, particularly its application in a variety of circumstances in which the unit may be used. This includes knowledge of the following, as required to maintain amenities:

site personal and operational safety procedures

worksite operating procedures

worksite site chemical substance information system

amenities equipment characteristics, uses and limitations

manufacturer and site equipment maintenance systems

stock control procedures related to the amenities operations

legislative and enterprise records systems and requirements

site environmental requirements and constraints

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant compliance documentation

may include:

legislative, organisation and site requirements and procedures

manufacturer's guidelines and specifications

Australian standards

code of practice

Employment and workplace relations legislation

Equal Employment Opportunity and Disability Discrimination legislation

Work requirements may be in the form of:

shift briefings

handover details

work orders

safe working procedures (or equivalent)

Work requirement details may include:

cleaning and maintenance schedules

notices of personnel rosters

notice of visitors requiring support

defect reports on equipment / accessories

coordination requirements / issues

requirement to repair

baskets

rollers

lockers

doors

Materials may include:

protective clothing

boots

chemicals

detergents

linen

Service contracts may include:

laundry contracts

clothing issues

Equipment may include:

heaters

air controllers

dryers

vacuum cleaners

floor brushes

high pressure cleaners

Cleaning accessories may include:

heating equipment

showers

taps

toilets

kit baskets or hangers

Hazardous and environmentally sensitive materials may include:

chemicals

soaps

other cleaning materials